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Hotel Front Office Supervisor

Oversee front desk operations and guest service standards.

payments Avg: R30,000

description Overview

Front Office Supervisors manage check-ins/outs, reservations and guest issues. In SA, this role is important for hotels, lodges and resorts.

**A Day in the Life:**
Shift planning, guest escalations, coordinating housekeeping and reporting occupancy.

schedule A Day in the Life

07:00

Shift handover & occupancy review

09:00

Guest check-ins / issue resolution

13:00

Coordinate housekeeping & maintenance

16:00

Reports, cash-ups & training

trending_up Career Path

Step 1

Receptionist

0-2

Step 2

Senior Receptionist

2-4

Step 3

Front Office Supervisor

4-7

Step 4

Front Office Manager

7+

Vital Statistics

Salary Range

R 16,000 - R 55,000

Soft Skills