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Operations Manager

Oversee daily operations to meet service and performance targets.

business Office payments Avg: R55,000

description Overview

Operations Managers improve processes, manage teams, and ensure quality. In SA, this is common in call centres, logistics, retail operations and service businesses.

**A Day in the Life:**
Monitoring performance, solving operational issues, and coaching supervisors.

schedule A Day in the Life

08:00

Review KPIs & staffing

10:00

Process checks & issue resolution

13:00

Team coaching / 1:1s

15:30

Planning & reporting

trending_up Career Path

Step 1

Team Leader

0-3

Step 2

Operations Manager

3-7

Step 3

Senior Ops Manager

7-10

Step 4

Head of Operations

10+

Vital Statistics

Salary Range

R 28,000 - R 110,000

Soft Skills