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Branch Manager

Lead branch operations, customer experience, compliance, and sales performance.

payments Avg: R60,000

description Overview

Branch Managers oversee staff, customer service, risk controls, and sales targets for retail banking branches.

**A Day in the Life:**
Team leadership, service oversight, compliance checks, and performance reporting.

schedule A Day in the Life

08:00

Open branch, controls and team briefing

09:00

Customer escalations and service leadership

12:00

Compliance checks and operations reviews

15:30

Sales performance and reporting

trending_up Career Path

Step 1

Senior Teller / Ops

0-3

Step 2

Assistant Branch Manager

3-6

Step 3

Branch Manager

6-10

Step 4

Area / Regional Manager

10+

Vital Statistics

Salary Range

R 30,000 - R 110,000

Soft Skills

fact_check Attention to Detail analytics Analytical Thinking chat Communication lightbulb Problem-Solving edit Professional Writing schedule Time Management groups Teamwork groups Stakeholder Management biotech Critical Thinking badge Professionalism verified Ethics & Integrity sync Adaptability favorite Emotional Intelligence laptop_mac Digital Literacy description Documentation theater_comedy Creativity trending_up Leadership

Technical Skills

table_chart Advanced Excel (Power Query/Pivots) fact_check Audit Basics gavel IFRS Fundamentals