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Emergency Dispatcher

Coordinate emergency calls, dispatch response units, and support incidents with accurate information.

payments Avg: R20,000

description Overview

Emergency Dispatchers answer calls, triage incidents, dispatch resources, and maintain communication with response teams. Strong calm communication and accurate record-keeping are essential.

**A Day in the Life:**
Call handling, prioritisation, dispatch coordination, incident logging, and shift handovers.

schedule A Day in the Life

06:30

Shift handover and system status checks

07:00

Answer calls and triage incidents

11:00

Dispatch coordination and updates to units

15:00

Incident reporting and end-of-shift handover

trending_up Career Path

Step 1

Dispatcher Trainee

0-1

Step 2

Emergency Dispatcher

1-4

Step 3

Senior Dispatcher

4-7

Step 4

Control Room Supervisor

7+

Vital Statistics

Salary Range

R 14,000 - R 30,000

Soft Skills

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Technical Skills

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