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Key Account Manager

Own strategic accounts, drive growth, and manage senior client stakeholders.

payments Avg: R65,000

description Overview

Key Account Managers handle high-value customers, negotiate commercial terms, and ensure retention and expansion through strong stakeholder management.

**A Day in the Life:**
Executive client meetings, contract discussions, and cross-functional delivery reviews.

schedule A Day in the Life

08:30

Review strategic account metrics and risks

10:00

Senior stakeholder meetings and QBR prep

13:00

Negotiate terms / proposals / renewals

15:30

Internal delivery alignment and escalation handling

trending_up Career Path

Step 1

Account Manager

0-3

Step 2

Key Account Manager

3-7

Step 3

Head of Key Accounts

7-12

Step 4

Commercial Director

12+

Vital Statistics

Salary Range

R 30,000 - R 120,000

Soft Skills

fact_check Attention to Detail analytics Analytical Thinking chat Communication lightbulb Problem-Solving edit Professional Writing schedule Time Management groups Teamwork groups Stakeholder Management biotech Critical Thinking badge Professionalism verified Ethics & Integrity sync Adaptability favorite Emotional Intelligence laptop_mac Digital Literacy description Documentation theater_comedy Creativity trending_up Leadership

Technical Skills

table_chart Advanced Excel (Power Query/Pivots) fact_check Audit Basics gavel IFRS Fundamentals