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NOC Technician

Monitor networks and systems in a Network Operations Centre and respond to incidents quickly.

payments Avg: R30,000

description Overview

NOC Technicians watch dashboards, respond to alarms, escalate issues, and keep incident records. Often shift-based.

**A Day in the Life:**
Alert triage, ticketing, escalation, and status updates.

schedule A Day in the Life

06:30

Shift handover and system status review

08:00

Alert triage and ticket handling

12:00

Escalations and vendor coordination

15:30

Incident reports and handover notes

trending_up Career Path

Step 1

Junior NOC Agent

0-2

Step 2

NOC Technician

2-5

Step 3

Senior NOC / Incident Lead

5-8

Step 4

NOC Manager

8+

Vital Statistics

Salary Range

R 18,000 - R 45,000

Soft Skills

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Technical Skills

api API Design (REST/GraphQL) sync CI/CD Pipelines security Cybersecurity Fundamentals analytics Data Analysis lock Data Privacy & Handling dns Docker merge Git / Version Control terminal Linux Administration (Basics) terminal Linux Basics monitor_heart Observability (Logs/Metrics/Tracing) Basics lock POPIA/GDPR Data Protection Basics api Postman / API Testing bar_chart Power BI storage SQL (Advanced) bug_report Test Automation